ITIL® 4 Foundation - Course + Exam: Mar 8th, 2021
This product is for non-users of the Navvia software who want both the ITIL® 4 course and Exam.
- Live instructor-led course (webinar format)
- Certification exam
- Student guide
- Quick reference guide & reference card
- Practice exam questions
- Sample exam with answers
- Post-course reading guide
- Access to a recorded version of the class
The new ITIL 4 Foundation course is designed as an introduction to ITIL 4 and enables you to understand a new way to look at IT Service Management. ITIL 4 retains the best of ITIL v3, and the core elements remain intact. The new content allows modern and emerging practices (Agile, Lean, DevOps) to be discussed alongside best practices.
The course also prepares participants for the ITIL Foundation exam. Passing the exam results in the awarding of the ITIL Foundation in Service Management certificate – a pre-requisite to all advanced ITIL courses.
The course runs Monday to Friday - 1/2 days | 09:00 - 12:30 ET
This course Includes the exam voucher.
Students must schedule the exam directly with PeopleCert within 1 year from receipt of the voucher.
Refer to this knowledge article: